Building a Profitable Managed Service Operations Team – A Transmentum Webinar



Are your automated services, measures and processes working well so that your technicians/engineers are all fully effective with minimum dead time, doing the work that you planned at the rates that you planned?

Adam Harris and Paul Fileman from Transmentum will outline the steps you can take to make sure that your operations team perform to the standard your sales team are selling.

Join the webinar and learn how to:

• Ensure that your operations team is working in harmony with your sales team
• Organise your operations team so that customer satisfaction is delivered — and seen by customers to be delivered
• Get buy-in as you drive efficiency and proactive operations through your team

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